Blog
Read about chatbots, conversational design, bot development and more.
/Need%20a%20chatbot%20on%20your%20website?%20Introducing%20Botfuel%20Webchat%20module.

Sometimes, chatbots need to exist outside messaging apps. Discover our Webchat module.

/Start%20building%20Spanish%20chatbots%20on%20Botfuel%20Developer%20Platform

Spanish has been added as an available language on our Developer Platform. Get building!

/Developing%20a%20customer%20support%20chatbot%20with%20Botfuel%20QnA%20in%2045%20minutes

During Microsoft Experience '17 in Paris, I set myself a challenge : teach an audience of developers how to make a customer support chatbot in 45 minutes, and still leave time for some questions at the end of the session. The use case is pretty simple: create a FAQ chatbot from a well-known driver platform. To make it possible, I decided to use: Botfuel QNA, our FAQ chatbot building interface, for its simplicity and its realtime performance assessment; Microsoft Bot SDK, for its tooling and debugging interface.

/Natural%20Language%20Processing:%20benchmarking%20providers

At Botfuel, we have been working since early 2016 with large companies to design and to build state-of-the-art enterprise-grade chatbots. Our technology is now ready to go public: our Natural Language Processing (NLP) web services, our QnA Builder and our Analytics platform are already available on our developer portal our bot building SDK is due for public release in Q4 2017 As we are rolling out our NLP web services, we wanted to test and compare what we have built with what is already on the market, and share the results.

/Botfuel%20opens%20its%20platform%20to%20developers

Botfuel is a chatbot development platform designed to build second-generation enterprise chatbots. We have been working with some of France’s largest companies to develop NLP technology and a bot SDK that fits enterprise constraints (from scalability to data privacy). Today, we are fulfilling what we have been working on for the last year and a half : offering the best bot tech to developers. There is neither NLP nor machine learning skills required: if you know Node.js you’ll be ready to get building in a matter of minutes.

Marketing:%20du%20chatbot%20aux%20insights%20consommateurs.

En tant que marketeur dans une entreprise qui développe des technologies pour chatbots, je m’émerveille tous les jours un peu plus du potentiel que ces robots conversationnels ont d’un point de vue marketing. Ce qui m’intéresse le plus avec les chatbots est leur capacité à produire des insights consommateurs pour les marques, notamment (et logiquement) chez les moins de 35 ans. Cela est dû aux nouveaux comportements des consommateurs et à la nature même des chatbots.

/Pourquoi%20vous%20faut-il%20un%20chatbot%20et%20pourquoi%20vous%20le%20faut-il%20maintenant%20

Après avoir gagné la bataille du web, les applications mobiles sont victimes d’une révolution d’usage et sont à leur tour menacées. Les tendances sont sans appel: les téléchargements des 15 premières apps aux US ont chuté en moyenne de 20% l’année dernière. Les utilisateurs se recentrent sur un nombre plus restreints d’applications fréquemment utilisées, au centre desquelles les applications de messagerie (Facebook Messenger, WhatsApp, Snapchat…). Les utilisateurs sont réticents à télécharger de nouvelles applications et passent leur temps sur les messageries: les entreprises doivent s’adapter et évoluer si elles souhaitent continuer à engager leurs clients sur mobile. Exit l’app-first, bienvenue au chatbot-first.